Please take a moment to become familiar with my shop policies and if you ever have any questions please feel free to contact me.
All orders ship within 8 business days.
Make sure the postal address you enter is correct. I am not responsible for packages being sent to outdated or incorrect addresses.
I ship by French postal service La Poste by International priority airmail, with tracking number to avoid any loss in the mail. Shipping charges reflect shipping + handling of your package.
Delivery time estimations :
- 10/12 days of delivery to USA, Canada and Australia.
- 12/15 days of delivery to Asian countries, South Africa and eastern Europe.
- 6/8 days of delivery to most European countries.
- 2/4 days to France and Andorra.
The delivery time is provided for reference ONLY and is based on my own experience sending goods all over the world. Packages can sometimes take longer to be delivered, especially during busy holiday seasons for example. They also can be custom opened, which will add extra time for delivery.
Buyers are responsible for all customs fees, taxes, or receiving fees incurred. Buyers are responsible for knowing and abiding by any import restrictions to their country from France.
If you have not received your order in a reasonable time (see "Shipping" infos above before inquiring please), please contact me. I will resolve the problem within a maximum of 2 month from the date of purchase.
Sales of artwork do not transfer copyrights. You do not have the right to use, reproduce or copy my work without my permission.
All work and images copyright ©2004-2015 The Nebulous Kingdom / Anne-Julie Aubry - All rights reserved.